Privacy policy

Privacy Policy Planka Kitchenware

1. Planka Kitchenware respects the privacy of its customers and visitors and ensures that personal data is treated confidentially and with due care. In this privacy policy we explain which data we collect, why we collect it and what rights you have.
2. Controller Planka Kitchenware, established in the Netherlands, is responsible for the processing of personal data as described in this privacy policy.
3. Personal data we process Planka Kitchenware processes personal data because you use our website and services or because you provide this data to us yourself. This may include the following data First and last name Address details Email address Telephone number Payment details IP address Order history Data about your activities on our website
4. Purposes of processing We process personal data for the following purposes Processing and delivering orders Handling payments Sending order confirmations and service messages Responding to questions or complaints Improving our website and services Complying with legal obligations such as administration and tax legislation Marketing purposes such as newsletters if you have given consent
5. Legal basis Planka Kitchenware processes personal data only when there is a legal basis for doing so such as Performance of a contract Legal obligations Consent of the data subject Legitimate interest such as improving our services
6. Retention periods We do not retain personal data longer than necessary for the purposes for which it was collected unless a longer retention period is required by law
7. Sharing personal data with third parties Planka Kitchenware does not sell personal data to third parties We only share data with third parties if this is necessary for the performance of our agreement or to comply with a legal obligation This may include payment providers shipping partners webshop software and accounting systems We conclude data processing agreements with parties that process data on our behalf
8. Cookies and similar technologies Planka Kitchenware uses functional analytical and marketing cookies Cookies ensure that the website functions properly and allow us to gain insight into the use of the website Upon your first visit to the website we inform you about the use of cookies and where necessary request your consent
9. Security Planka Kitchenware takes appropriate technical and organizational measures to protect personal data against loss misuse unauthorized access and unwanted disclosure
10. Rights of data subjects You have the right To access your personal data To correct or delete your personal data To withdraw your consent for data processing To object to the processing of your personal data To request transfer of your data to another party To file a complaint with the Dutch Data Protection Authority Requests can be submitted via the contact address stated on the website
11. Minors Our website and services are not directed at persons under the age of 16 We do not knowingly collect personal data from minors
12. Changes Planka Kitchenware reserves the right to amend this privacy policy The most recent version is always available on our website
13. Contact For questions about this privacy policy or the processing of personal data you can contact us via the contact details on the website